Design Lead (Fitchburg)

Compensation

: $83,120.00 - $202,650.00 /year *

Employment Type

: Full-Time

Industry

: Scientific Research



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AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Experience Design Lead
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Position Type: Full Time
Job Type: Exempt
State::VA City:Arlington
Brand:Corporate
Overview
AvalonBay is proud to be named one of Glassdoor's Best Places to Work in 2019.
We are looking for a bright and passionate Experience Design Lead to be a founding member of AvalonBay's new Digital Squad. Do you have a passion for creating compelling and meaningful digital experiences? Are you a champion for the best customer experience? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you're a resounding yes, we want to talk to you.
ABOUT AVALONBAY DIGITAL SQUAD
At AvalonBay, we've embarked on a digital initiative to enhance the way we serve our customers. We're transforming the way customers experience AvalonBay with an approach rooted in design thinking and enabled by agile methodology. The cross-functional team, based out of our corporate headquarters in Arlington, Virginia, will be empowered to act and iterate to get value to customers as frequently as possible. We will leverage exciting technologies, such as AI and a modern cloud-based technology, transforming an enterprise environment from within. Ultimately, we're championing our organization's core values -a Commitment to Integrity, a Spirit of Caring and a Focus on Continuous Improvement. And we're looking for leaders to join our team.
The Role
OVERVIEW
As an Experience Design Lead, you are an integral part of a passionate team that is creating a brand-new innovative self-service experience. You will be responsible for ensuring all offerings (digital, analog, etc.) are truly customer-centric and play a core part in helping evolve the organization to be more efficient while continuing to be customer driven. You will develop and execute the design strategy of this experience from scratch, going from researching users' needs and pain points to launching a real product. You will collaborate with business partners, engineers, product owners, and other stakeholders to help turn business requirements, user research, and technical capabilities into engaging self-service experiences.
WHAT YOU'LL DO
* Define the experience strategy by facilitating working sessions with internal teams with input from user research to define key design goals and requirements
* Keep an eye on industry trends and the competitive landscape for inspiration and new ideas on conversation design principles and best practices
* Champion the user experience and lead the team's design work to ensure the delivery of a best-in-class product
* Create user journeys and prototypes to communicate and test the experience with end users
* Conduct user research, using methods such as usability testing or 1:1 interviews that are adapted to work for a non-visual conversational interface
* Maintain strong vendor relationships with vendors providing important technical components to enable the experience
You Have...
WHO YOU ARE
* Experience Designer in a Director role, leading and coaching multifunctional teams of design strategists, researchers, and UX, UI, and visual designers
* You have 7+ years of experience designing delightful consumer quality products on both web and mobile platforms
* You are passionate about how design can create clear artifacts to express ideas (e.g., task flows, wireframes, prototypes, etc.)
* You are familiar with design systems and know what a 'good' visual design looks like
* You have experience with planning and conducting user research and user testing to uncover insights and validate ideas
* You're well-versed in common design software (e.g. Invision, Adobe suite, Sketch, UX Pin etc.)
* You're comfortable working in an Agile environment and spanning a broad range of tasks - including hands on execution as well as driving overall customer experience
* You have strong communication skills and can be an articulate champion for design
* You are a collaborator that can gain insight from key stakeholders and bring them together to buy into a specific vision
* You have an entrepreneurial mindset and are willing to do whatever it takes to get the job done from concept to execution
* You have experience leading junior designers in delivering work and are a natural people leader
* Human Centered Design or related degree or 7+ years in experience design
How AvalonBay Supports You
We know that our teams are the heart of our success and we're committed to showing our appreciation.
We offer:
* Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!
* Growth based on achievement and promotion from within.
* Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
* A 20% discount on our incredible apartment homes.
* A culture built on purpose and our core values - a Commitment to Integrity, a Spirit of Caring, and a Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Job ID 23021
Apply Now
Information Technology
As an Information Technology associate, you will be a key member of the AvalonBay team. You will be working with the best and brightest individuals in the industry, and will enjoy a compensation and benefits package that is as competitive as any in the business. Please click on your desired job below to learn more about the exact qualifications. A rewarding job in Information Technology at AvalonBay may be waiting for you!

We are looking for a bright and passionate Experience Design Lead to be a founding member of AvalonBay's new Digital Squad. Do you have a passion for creating compelling and meaningful digital experiences? Are you a champion for the best customer experience? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you're a resounding yes, we want to talk to you., * You have 7+ years of experience designing delightful consumer quality products on both web and mobile platforms * You are passionate about how design can create clear artifacts to express ideas (e.g., task flows, wireframes, prototypes, etc.) * You are familiar with design systems and know what a 'good' visual design looks like * You have experience with planning and conducting user research and user testing to uncover insights and validate ideas * You're well-versed in common design software (e.g. Invision, Adobe suite, Sketch, UX Pin etc.) * You're comfortable working in an Agile environment and spanning a broad range of tasks - including hands on execution as well as driving overall customer experience * You have strong communication skills and can be an articulate champion for design * You are a collaborator that can gain insight from key stakeholders and bring them together to buy into a specific vision * You have an entrepreneurial mindset and are willing to do whatever it takes to get the job done from concept to execution * You have experience leading junior designers in delivering work and are a natural people leader * Human Centered Design or related degree or 7+ years in experience design, As an Information Technology associate, you will be a key member of the AvalonBay team. You will be working with the best and brightest individuals in the industry, and will enjoy a compensation and benefits package that is as competitive as any in the business. Please click on your desired job below to learn more about the exact qualifications. A rewarding job in Information Technology at AvalonBay may be waiting for you!

We know that our teams are the heart of our success and we're committed to showing our appreciation. We offer: * Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more! * Growth based on achievement and promotion from within. * Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!). * A 20% discount on our incredible apartment homes. * A culture built on purpose and our core values - a Commitment to Integrity, a Spirit of Caring, and a Focus on Continuous Improvement.


Associated topics: artificial intelligence, chip, circuit, c#, electrical, electrical engineering, javascript, optical, processor, schematic * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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