• Igt
  • $113,790.00 -150,300.00/year*
  • Providence , RI
  • Financial Services - Insurance
  • Full-Time
  • 25 Broadway

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Payments Fraud Analyst


Providence, RI, US, 02903

Requisition ID: 2104

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.


Are you looking for a unique opportunity to join an emerging team with a startup mentality that is working on new product and services in the gaming and lottery industry? Then you may be the perfect candidate to join our expanding Cashless Payments team.


+ The main responsibilities of fraud analyst will be to perform operational tasks determined by policies and procedures relating to fraud and potential fraud and interacting directly with IGT Customers

+ Undertaking operational risk management duties primarily focusing on: game play reviews, regulatory review procedures, credit card fraud and operational fraud

+ Identify fraudulent activity trends and make recommendations on appropriate changes in order to minimize identified risk

+ Ensuring key security and risk objectives are met by effective management of company and third party risk tools

+ Complete a variety of account and payment administration tasks relating to daily finance and client support queries

+ Managing player accounts including fund transfers, account privileges, payment requests etc.

+ Generate reports as required. Assist in ensuring compliance with regulatory obligations

+ Responding to and challenging potential chargeback transactions

+ Processing debit/credit card, bank payment transactions in a timely manner in accordance with the company fraud/risk policy

+ Additional duties as required


Our ideal team member would demonstrate:

+ A team player who enjoys researching and troubleshooting with excellent customer care skills with an innovative and self-sufficient outlook

+ Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles

+ Ability to multi-task and self-prioritize to ensure deadlines are met in a timely manner

+ Excellent communication skills, with the ability to understand business needs and interact at all levels of the business

+ Commanding knowledge of Excel and \"Microsoft Office\" applications

+ Have an understanding of the unique qualities to work in a small independent team with the ability to make on the spot decisions would be desired

+ Previous experience within online fraud and payments industry would be advantageous


Keys to Success

? Building collaborative relationships? Decision making? Drive results? Foster innovation? Personal energy? Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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