Specialist supports the Lifespan research and academic mission. Analyzes
designs implements and maintains information technology solutions and systems
for the Lifespan academic and research community and manages and oversees
projects and staff as required. Responsibilities include the concept analysis
planning design testing and assessment of the academic and research
initiatives. Prepares the appropriate technical documentation project plans
and end-user documentation. Audits and assesses institutional methodologies and
computer systems. Represents Lifespan
when collaborating and interacting with other academic institutions.
Participates in managing
large-scale projects and initiatives.
Acts as liaison between the
IS department and the research community and administration.
with members of the Lifespan research community that includes clinical and
basic science investigators research support staff students and trainees and
research administration to understand requirements of information technology
assets needed to conduct their research and academic activities at Lifespan.
Analyzes user requirements
and develops innovative solutions and strategies for new and/or enhanced
applications system to meet research community needs by means that maximize
alignment with Lifespan business practices.
Coordinates and troubleshoots
software (hardware) problems on behalf of the end user community where
necessary beyond standard channels.
Analyzes the capabilities of
new and existing application software (hardware) and applies functionality
Administers monitors and
maintains a high degree of system and application security.
technical and end-user documentation.
Attends meetings and
participates in committees as required.
Works with end-users
Research Administration and IS Department to establish appropriate priorities
for all requests.
Communicates activities and
project status information to users and IS Department.
Initiates professional growth
in area of specialty.
Assists in the professional
development of other IS staff.
Effectively prioritizes own
work to complete job responsibilities. Adjusts priorities based upon
understanding of policies and procedures.
responsibilities within required timeframe according to established
schedules or workflow
Evaluates areas in need of
improvement and provides input to improve current methods services programs
Reviews and assesses
information before consulting additional resources or making decisions and
Uses proper judgment and
knowledge of established practices and procedures when
addressing problems or
Establishes and maintains
effective relationships with customers gaining their trust and respect.
Anticipates customer needs
and proactively addresses them and leads or delegates follow-up efforts with
other IS segments where necessary on behalf of the customer.
understanding the customers business and the importance to the organizations
Follows the established
procedures and effectively uses tools to provide high level support to
Demonstrates an ability to
work well with employees at all levels.
ideas and opinions in a group setting.
Volunteers for team
assignments or group problem solving.
Assists in directing and
maintaining own professional development.
Performs other related duties
Degree in Computer Science or a related technical field. A minimum of seven
years' information technology experience may be substituted for a Degree.
least seven years experience in Information Technology as well as at least
three years in a managerial or project management role is required.
in Information Services and/or research and academics are preferred.
have outstanding verbal written presentation communication and interpersonal
more responsible related experience demonstrating high level of oral and
written communication skills effective leadership skills.
functional guidance to others who may be assigned on a project basis.
up to 1 FTE.
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.