Under the limited direction of the Senior Administrative Director, Cancer Center and Clinical Director, Mass General Cancer Center at Emerson Hospital, independently responsible for general management; policy and program development and implementation; and personnel planning, staffing and supervision for the outpatient clinical program. Works with the physicians and other staff members to ensure a quality-based, customer-oriented flow of work. Possesses a thorough knowledge of current JCAHO standards. Drawing on a broad understanding of Hospital and physician group practices and policies and displaying a high degree of initiative and independent judgment, collaborates closely with physician and center leadership to continually assess and direct a wide range of issues, including operational, personnel and financial management, facilities and systems issues, programmatic development, long-range planning and project development. Works with a minimum of 7 MDs and APPs; manages a minimum of 15 administrative support staff; and oversees 8,000-10,000 outpatient practice visits per year.
* Strong communication, interpersonal and leadership abilities. * Excellent attention to detail. * Ability to work with physicians and relate to their concerns on a one-to-one and group basis. * Strong sense of fairness in dealing with personnel at subordinate, peer, and superior levels. * Must have the ability to function in a fast-paced environment and manage competing demands effectively. * Requires a high level of empathy, compassion and confidentiality. * Ability to take initiative and exercise judgment required. * Basic PC skills (MS Office, Windows). * Epic and Mosaic experience helpful * Bachelor's Degree Required