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Position Overview

Omni Channel, Inventory Management and Technology for enhanced Customer and Employee Experience.

Essential Duties & Responsibilities

  • Manage Ship from Store and be the liaison between corporate, field team and contact center. Provide education, support and training for field team.
  • Execute daily, weekly, monthly reporting to teams for compliance, style selling and order cancellations.
  • Partner with Senior Manager for integrating technology into the Day in the Life of the field and store teams
  • Partner with Asset Protection on audit compliance and opportunities. Partner with Inventory Control on Mid and Fiscal year-end inventory execution. Assist stores with daily/weekly inventory management processes.
  • Actively drive and participate in implementation plan for all operational initiatives (e.g. iPads, Club Link, Xstore, etc.), including necessary collateral, training, marketing decks, rollout schedules, and required follow-up
  • Provide ongoing feedback to team to identify operational issues and develop solutions to improve productivity

    Assist in the daily operational task, reporting, and issue resolution.

    Respond to Payroll and Labor System questions and training needs; gather technical issues and partner with appropriate departments to develop solutions.

    Support of Club Link issue resolutions


    Ship from Store (BOSS)

    Store technology

    Inventory Control

    WFM, Scheduling and Zoning

    Experience, Skills & Knowledge

  • Between 2-4 years of stores or store operations experience
  • Ability to understand business strategy and execute communication initiatives.
  • Strong communication and written skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
  • Strong interpersonal skills- ability to build partnerships
  • Strong analytical, Financial acumen and technical skills
  • Experience in Retail environment
  • Excellent organizational and time management skills with the ability to handle multiple demands and competing priorities successfully
  • Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions.
  • Demonstrated project and task management skills, to include the ability to execute focused internal programs and processes
  • Excellent Excel skills; strong Word, Power Point, Outlook, Adobe skill

    In fall 2019, this position will be relocating to Nutley, NJ.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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