Omni Channel, Inventory Management and Technology for enhanced Customer and Employee Experience.
Essential Duties & Responsibilities
Manage Ship from Store and be the liaison between corporate, field team and contact center. Provide education, support and training for field team.
Execute daily, weekly, monthly reporting to teams for compliance, style selling and order cancellations.
Partner with Senior Manager for integrating technology into the Day in the Life of the field and store teams
Partner with Asset Protection on audit compliance and opportunities. Partner with Inventory Control on Mid and Fiscal year-end inventory execution. Assist stores with daily/weekly inventory management processes.
Actively drive and participate in implementation plan for all operational initiatives (e.g. iPads, Club Link, Xstore, etc.), including necessary collateral, training, marketing decks, rollout schedules, and required follow-up
Provide ongoing feedback to team to identify operational issues and develop solutions to improve productivity
Assist in the daily operational task, reporting, and issue resolution.
Respond to Payroll and Labor System questions and training needs; gather technical issues and partner with appropriate departments to develop solutions.
Support of Club Link issue resolutions
Ship from Store (BOSS)
WFM, Scheduling and Zoning
Experience, Skills & Knowledge
Between 2-4 years of stores or store operations experience
Ability to understand business strategy and execute communication initiatives.
Strong communication and written skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
Strong interpersonal skills- ability to build partnerships
Strong analytical, Financial acumen and technical skills
Experience in Retail environment
Excellent organizational and time management skills with the ability to handle multiple demands and competing priorities successfully
Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions.
Demonstrated project and task management skills, to include the ability to execute focused internal programs and processes
Excellent Excel skills; strong Word, Power Point, Outlook, Adobe skill
In fall 2019, this position will be relocating to Nutley, NJ.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.